The High Costs of Uncollected Copays

For patients with insurance, the traditional payment model for medical services involves the patient paying a copay up front, and after the fact the patient is billed for any amount not covered by insurance. In theory this would mean hospitals would be able to collect all copays, but in practice this is frequently not the result. Some hospitals even report that a majority of their copays are going uncollected, and this can mean staggering financial losses for the hospitals: How can hospitals collect more copays? While hospitals can send notices to patients with unpaid copays, the procedure is time-consuming and frequently has very little effect. A more drastic approach involves […]

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